It can be difficult to stay in touch with your patrons. You may want to offer them new products and services or present them with their bill electronically, but you also need to make sure they're paying their bills on time.
Lifecycle is an all-in-one digital communications platform that allows you to reach out to your patrons easily and effortlessly. This service will help you maintain continual awareness of your brand, provide convenient ways for collecting payments, and present new products or services while staying within the boundaries of compliance laws regarding SMS marketing.
Lifecycle brings together all of your patron data into one place so that you can keep in touch with them wherever they are – online or offline! Our solution gives businesses a competitive edge by putting their best foot forward while helping improve brand loyalty and retention through proactive engagement strategies, and digital payment collection efforts. Our software allows companies to send messages at any point during the customer lifecycle, including before purchase and after purchase. We empower businesses to connect through digital channels using automated SMS campaigns; including electronic bill delivery, appointment reminders, general announcements, payment reminders, and our AI-powered Chat2Pay service. At every step of the way we give your patrons control over how much contact they want from you as well as easy ways to opt-out.
The best part about our solution is that it's all automatic - we handle everything! And with our easy-to-use Patron Portal, your patrons will find it easy to connect with you. With increased engagement comes increased revenue for your business. Let Lifecycle help you take control of your bottom line!
With our SMS-based Chat2Pay feature, we help your patrons navigate the payment process through an AI-guided Chat-to-Pay experience.
Easy to schedule and automate, our SMS appointment reminders help keep your patrons alert to upcoming appointments.
Let our AI work for you! Within our Chat2Pay feature, we give you the ability to specify Payment Plans for your patrons to work within their repayment abilities.
Mailing paper to patrons can get expensive. With our SMS notification system, your patrons can be notified of their eBill and seamlessly log into their account to view or pay.
General Announcements can be sent out to all your patrons, or a subset of your patrons, easily through our Patron Portal. Engage your patrons with all your upcoming news!
Through a simply SMS message, we can direct your patrons to an intake website where they can fill out and file all of the required intake forms for your business.
Have a patron that wants to make a one-time payment? We allow you to send an SMS link for them to securely provide their ACH or credit card information.
When a patron can't pay today, our software will accept their information and schedule out a payment within a designated time period.
To begin communicating electronically, we need consent. With our easy SMS Opt-In feature, you can securely store a patrons consent in the public blockchain.
The Lifecycle Difference
Lifecycle provides a streamlined customer experience, from communications, electronic bill and statement notifications, payments & general SMS notifications, to artificial intelligence (AI) enabled payment collections - all within the digital world of SMS and web chat. We are a digital communications platform to help you stay in constant contact with your patrons. We are born in the cloud, enhanced by blockchain, and driven by AI. We've reinvented the customer experience lifecycle with modern and proven technologies.
Sign up to hear from us about how we support the NEW customer experience lifecycle.
Reach out with any questions or to set up a meeting to discover the best path to manage your patrons' experience with Lifecycle.
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